Privacy Policy

1. Introduction

At Digital Staff Pro (DSP Software Services) ("Company", "we"), we attach great importance to the privacy of our visitors and customers using digitalstaffpro.com and our platform services. This Privacy Policy explains how your personal data is collected, used, stored, and protected.

2. Information Collected

While using our platform, we may collect the following information:

• Account Information: Full name, email address, phone number, company name, password (encrypted)
• Payment Information: Billing address, tax ID (card details are not stored, processed by iyzico)
• Integration Data: Authorization tokens for connected WhatsApp, Instagram, Telegram, SMS accounts (stored encrypted)
• Usage Data: IP address, browser type, session durations, click data, and cookies
• Messaging Data: Chat contents handled by your AI agents with your customers (processed solely to deliver services)

3. Purposes of Processing Information

• Delivering, managing, and improving services
• User authentication and account security
• Processing subscription and payment transactions
• Providing customer support and notifications
• Fulfilling legal obligations
• Sending marketing emails upon explicit consent

4. Information Sharing and Transfers

Your personal data is never sold or rented to third parties under any circumstances. Your data may only be transferred in the following cases:

• Service Providers: Google Cloud Platform (server hosting), iyzico (payment infrastructure), Resend (email delivery)
• Integration Partners: Depending on selected channels, Meta (WhatsApp/Instagram), Telegram API
• Legal Obligations: Pursuant to lawful demands of competent public authorities

5. Data Security

We implement industry-standard security measures to safeguard your data. All data transfers are encrypted with SSL/TLS. Sensitive data (access tokens, passwords) is stored hashed or encrypted in our database. Our servers are hosted on secure Google Cloud Platform infrastructure.

6. Cookies

Our website uses cookies for session management, language preferences, and analytics. You can modify your cookie preferences through browser settings at any time.

7. Your Rights

You have the following rights regarding your personal data:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion or anonymization of your data
• Withdraw consent given for marketing communications

For detailed information, please review our KVKK Notice.

8. Contact

For questions or requests regarding our Privacy Policy, you can reach us at:

Digital Staff Pro (Anıl Yavuz)
Email: [email protected]
Web: https://digitalstaffpro.com