Who does the setup and how long does it take?

We do the setup: we connect your Instagram and WhatsApp accounts and teach the assistant your business information. The assistant starts writing the moment the Meta approval steps are completed.

Which channels does it work on?

Instagram DM, Instagram comments and WhatsApp Business. External system integrations such as an appointment calendar, shipping or stock API are not included by default.

Does it take orders and payments?

No. The assistant greets, qualifies and hands the request to you; orders, payments and delivery are completed in your own channel. No payment is taken inside the chat.

What if the AI gives a wrong answer?

Answers are limited to your own knowledge base; when it does not know, it does not guess and passes the conversation to you. You can take over the conversation from the panel at any time.

Where do the leads land?

On the Leads page in the panel: customer, channel, stage (new, interested, quoted) and a link to the conversation. Handed-off requests also reach you as notifications.

Is everything included in the price? Any hidden costs?

Setup, assistant training and monthly maintenance are included. WhatsApp Business API message fees and, if you request it, custom integration development are charged separately.

Can I cancel, is there a commitment period?

There is no commitment period; you can cancel at any time. Setup is free, so you can start without risk.

All your data is stored encrypted on Google Cloud infrastructure. The AI never uses your data for training. You can export or delete your data at any time.

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September 10, 2026·5 min

WhatsApp Support Cost Comparison: DSP vs Competitors and Real Savings

WhatsAppMaliyetKıyaslama

Why WhatsApp Support Cost Matters

A business receives hundreds of customer messages every week. Responding to each one with a live support team is expensive: hourly wages, shifts, training, and turnover. A WhatsApp support bot eliminates this cost with a fixed monthly fee.

DSP unifies all support channels in one platform. WhatsApp, Instagram DM, Messenger, Telegram, and SMS — all managed from a single dashboard. This makes your teams more efficient and reduces customer wait times.

DSP vs Competitors: Price Comparison

DSP's starter plan runs one AI sales assistant 24/7 for a fixed monthly fee — no per-message charges, no overtime costs. Competitors typically charge per message or per additional user per month.

How to measure the cost: weekly repeated question count × average handling time × hourly cost. The gap appears once the assistant takes those questions over — your own data supplies the number.

How to Calculate Real Savings

First, measure your current support cost: weekly message count × average response time × hourly rate. Then compare with the time DSP needs to handle the same volume. The difference is your monthly saving.

Additional savings: cost of hiring new support agents (applications, training, ramp-up), turnover costs (unwanted departures), and overtime pay for answering messages at night and on weekends.

Is It Right for You?

If you receive more than 50 WhatsApp messages per week and your response times exceed 2 hours, a bot system is cost-effective. DSP setup is handled by our team and it runs in observer mode for the first week; a risk-free trial.

For SMEs: DSP starts with one AI sales assistant; you can add channels and features as you grow. The fixed monthly fee makes budget planning easier.

Frequently Asked Questions

Does a WhatsApp support bot really save money? Savings are measurable: count the repeated questions per week and the handling time per reply. Once the assistant answers those, your team only works on unresolved cases.

How long does setup take? Our team handles the setup: WhatsApp Business API connection, knowledge base upload, and test messages.

Which languages does it support? DSP supports multiple languages; load your knowledge base in your business language.

Conclusion: Reduce WhatsApp Support Costs

WhatsApp support cost can be reduced with the right bot system. With DSP the assistant runs 24/7 for a fixed monthly fee, eliminating shift, overtime and turnover costs.

Start with a free consultation or see our step-by-step guide for SMEs.

Set up a 24/7 AI team for your business

Our team handles the setup — start with a free discovery call.

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